Good question.

I've asked myself that more than once—on the court as a national champion, in pitch rooms fighting for ideas, and in moments of doubt.

Every time, the answer comes back the same:
Everyone has their strategy and gameplay. Even in the arena — there may be rules, but people keep changing how the game is played. To win, the real advantage lies in how you read it — keeping your unique path to win now, across the season, and every year.

As a six-time national netball champion turned brand lead, I’ve seen that no brilliant strategy, data, or insight keeps you bulletproof without human intelligence. Mastery begins when instinct, discipline, and imagination meet practice — when pressure turns into possibility.

That same grit guided me through two decades in global marketing — staying hyper-aware, trusting trained skills and game sense to shape meaningful impact, favourable outcomes, and repeatable growth. The results show up every time — proof that meaningful impact isn’t just a nice-to-have; it’s the force that moves businesses forward.

I work with leaders who see contributions as a reflection of craftsmanship and purpose. Our journey always starts with one question: How can we create market-defining change — together?

I begin on the ground.

With beverage clients, I’ve walked their breweries — chatting with people in charge, visiting R&D labs, observing bottling lines, inspecting delivery systems. I’ve shadowed marketing teams, met dealers, and visited outlets as a mystery customer, learning where their stories originated — what made them proud, kept them awake, and drove them.

I also bounce ideas early and openly — over a chat, sketch, reference, dance move, or insight discussion. Inviting clients into ideation brings together our best resources for maximum impact, pushing us to strive for excellence and set higher goals each time.

We share a metaphor: a brand is a ship braving open seas to reach every horizon. Each journey, we adjust its hull, reinforce its structure, refine performance, and realign the lighthouse so its beacon cuts through any storm — delivering the right goods to the right shore, campaign by campaign, year after year.

That’s why I build creative teams that move with shared intent — grounded in purpose, driven by craft, and hungry to go beyond the expected. Leadership isn’t control; it’s creating flow — an environment where trust fuels play, play sharpens performance, and every player finds their rhythm to rise to their best.

That’s right — I’ve got clients who call me the captain.

We can — if we never lose sight of humanity.

Technology is awe-inspiring. It can work faster than we can, even mimic human reasoning — but it can’t make hearts sing or forge deep, meaningful relationships.

To do that, I earned a coding certification — so I could steer the machine to serve us, navigating landmines and unexpected obstacles.

For decades, I’ve been making technology work for us. Before “gamification” became a buzzword, I created experiences that made even the longest brand stories feel relatable and human. Before digital assistants went mainstream, I launched a virtual assistant with a whole body and a cute face — even before Siri or humanoids debuted at trade shows.

This approach translated seamlessly when I worked in China. We created a mini-film series before TikTok existed and made Weibo interactive before stricter regulations arrived. Long before Taobao reshaped retail, we launched integrated campaigns that drove sales directly to stores. And before AI dominated the headlines, I was weaving machine learning into creative workflows — personalizing brand experiences at scale while keeping humanity at the core.

Every move is about letting technology extend human potential — enabling people to explore, engage, and find meaning. It’s not about clicks or likes; it’s about real impact and measurable outcomes, across markets and cultures.

Very few people spot these traits in me — they happen in split seconds, like an athlete reading the game. Most only see the result. Every move — creative leap, strategy, conversation — traces back to the same grit and FLOW I’ve honed since age 10. That skill lets me thrive in VUCA times, read the field, sense the wind, and trust my instincts to adapt and create anew every time.

VUCA demands we abandon outdated approaches. That’s why I stepped away for seven years — to unlearn habits that hold us back. Since then, I designed FLOW Robust Performance Management System (FRPMS) — a human-centred system balancing performance with trust, ease, and well-being. Neuroscience shows people perform best when they feel safe and valued.

I share these principles through VIEWS, helping leaders and creatives harness humanity as the central force in impactful work.

I’m grateful to meet people who share this goal: leading with humanity and pushing for meaningful impact. We need it now more than ever.

Did you catch my latest piece on VIEWS? What did you think?

Thank you.

I’m grateful to meet people like you who share this goal: leading with humanity and pushing for meaningful impact.

We need it now more than ever.